Terms & Conditions
Last updated: November 29, 2025
1. Introduction
Welcome to Rubaya Beauty House. By using our website and services,
you agree to comply with and be bound by these Terms & Conditions.
Please read them carefully before using our site or placing an order.
2. Eligibility
To shop with us, you must be at least 18 years old or have the consent of a parent/guardian.
You agree to provide accurate and complete information when creating an account or placing an order.
3. Products & Pricing
We strive to ensure that all product details, descriptions, and prices are accurate.
However, errors may occur. If we discover an error in the price of a product you ordered,
we will notify you and give you the option to reconfirm or cancel your order.
4. Orders & Payments
- Orders are subject to acceptance and availability.
- Payment must be made in full before dispatch.
- We accept payment through secure methods (e.g., credit card, mobile payments, bank transfer).
- Once an order is confirmed, you will receive an order confirmation email.
5. Shipping & Delivery
- Delivery times are estimates and may vary due to circumstances beyond our control.
- You are responsible for providing a valid delivery address.
- Risk of loss passes to you upon delivery of the order to your address.
6. Returns & Refunds
- Products can be returned within 7 days of delivery if unused, unopened, and in original condition.
- Refunds will be processed using the original payment method.
- Certain items (e.g., cosmetics, personal care items) may not be returnable for hygiene reasons.
7. User Responsibilities
You agree not to misuse our site by introducing viruses, hacking, or committing fraudulent activities.
Any breach may result in legal action and termination of your account.
8. Privacy Policy
We value your privacy. All personal information collected will be handled in accordance
with our Privacy Policy.
9. Limitation of Liability
Rubaya Beauty House is not liable for any indirect, incidental, or consequential damages
arising from the use of our products or website.
10. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Bangladesh.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Dhaka.
11. Changes to Terms
We may update these Terms & Conditions from time to time.
Continued use of our website after changes constitutes your acceptance of the updated terms.
If you have any questions about these Terms & Conditions, please contact us at:
Email: support@rubayabeautyhouse.com | Phone: 01710633216
